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Privacy Policy

RedCloud Privacy Policy

Privacy Policy Nigeria

Updated 10-09-2025
Welcome to Marketplace Technologies Nigeria Limited (“RedCloud,” “we,” “us,” or “our”). RedCloud provides an AI-powered Open Commerce Platform connecting suppliers and distributors in FMCG supply chain via our website at https://marketplace-nga.redcloudtechnology.com/” and any other website, channel, application, mobile features, and/or platform that we operate that reference this Privacy Policy (together, the “Website”). The words “user,” “you,” and “your” refer to entities or individuals that access and/or use the Website. We provide this Privacy Policy (“Privacy Policy”) to describe the types of Personal Information (defined below) collected or provided in connection with a user’s use of the Website. This Privacy Policy also applies to any Personal Information collected, stored, or used by us, such as information you provide us through the above media, by email, mail, or telephonic communications in connection with our Website and any and all products or services provided to you by RedCloud. The information provided in this Privacy Policy is designed to inform you of what information we collect, why we collect such information, how we use the information we collect, and the choices we offer, including how to access and update information. By accessing or using our Website, you acknowledge and consent to the Website Terms of Service and this Privacy Policy, including our collection, use, and disclosure of your Personal Information, as described below. This Privacy Policy is not a contract and does not create any legal rights. “Personal Information” is any information that can be used to identify you, such as your name, address, telephone number, email address. This Privacy Policy does not cover data we, or our authorized third-party vendors or partners, collect that cannot be used to identify an individual, or to anonymized data. RedCloud may provide additional or supplemental privacy notices to individuals for specific products or services that we offer at the time we collect Personal Information. For example, this Privacy Policy does not apply to Personal Information that we collect about from RedCloud employees, partners, contractors or job candidates. Such information is subject to separate privacy notices. You can download a printable copy of this Privacy Policy.
Index
  • Personal Information We Collect
  • How We Use Your Personal Information
  • How We Share Your Personal Information
  • Your Choices With Respect To Your Personal Information
  • Security Safeguards
  • Third Party Sites
  • International Data Transfers
  • Children
  • Updates to This Privacy Policy
  • How To Contact Us and Exercise Your Rights
Personal Information We Collect
In support of our marketplace platform, we collect and use information about the merchants using our platform, partners that may be offering goods or services to our merchants, users of the third-party apps made available through our Website, and visitors to our Website. Information You Provide to RedCloud We receive and store any Personal Information you post to the Website or provide to us when you set up a user account, or sign up for our newsletters or promotions. You can choose not to provide such Personal Information, in which case you will not be able to access or use portions of the Website or some of their features.
  • Contact data, such as your first and last name, salutation, billing and mailing addresses, phone number, email address, professional title, and company name.
  • Demographic data, such as your city, state, country of residence, and postal code.
  • Communications data based on our exchanges with you, including when you contact us through the Website.
  • Online identifiers and account information, such as your username or passwords for the Website.
  • Payment and transactional data, is collected and processed by our service provider. We receive only masked data and transaction ID.
  • Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
  • Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Third Party Sources We may combine Personal Information we receive from you with Personal Information we obtain from other sources, such as:
  • Public sources, such as government agencies, public records, social-media pages, and other publicly available sources.
  • Private sources, such as data providers, data licensors, and account intelligence providers (who help us identify the types of visitors to our Website).
  • Marketing partners, such as joint marketing partners and event co-sponsors.
Automated Collection We, our service providers and our business partners may automatically receive and store certain types of information about you, your computer or mobile device, and you interaction with our Website over time, our communications and other online services such as:
    • Log data – Our web servers may collect “log data.” Log data provides aggregate information about the number of visits to different pages on the Website. Third-party vendors may also collect aggregate log data independently from us.
    • Web beacons – Some of the pages on the Website may contain electronic images known as web beacons that allow use to count the number of users who have visited those pages. These web beacons collect only limited information such as a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These web beacons do not carry any Personal Information and you cannot opt-out or refuse them. However, where they operate with cookies, you can render them ineffective by opting out of cookies or changing the cookie setting in your browser.
    • Communication interaction data such as your interactions with our email (sent by us, and/or our marketing service providers), chat messages, voicemail, text or other communications (e.g., whether you open and/or forward emails) – we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails.
(collectively, “Device Data”) Cookies Some of our automatic data collection is facilitated by cookies and similar technologies. For more information, see our Cookie Notice. Details About Others We may collect contact details about individuals whom you refer to us. Please do not refer someone to us or share their contact details with us unless you have their permission to do so. Sensitive Data We do not collect sensitive or special Personal Information, for example, biometric data, health data, or data revealing racial or ethnic origin, from visitors to the Website. If such data is collected, we will handle in accordance with applicable data protection laws.
How We Use Your Personal Information
We are fully committed to providing you with information about the collection and use of Personal Information furnished by, or collected from, those using the Website, our products, and services. It is our practice not to ask you for Personal Information unless we need it or intend to use it. We collect Personal Information for purposes of: Services and Operations
  • Providing services such as processing a transaction, including account authentication;
  • Marketing and communications with you in relation to the products and services offered by RedCloud, and other trusted third parties;
  • Providing contests and special offers to you for your voluntarily participation;
  • Providing customer service and support;
  • Notifying you of changes to our products, services or Website;
  • Sending you information you have requested;
  • Carrying out obligations under any contract we have with you;
  • Creating and maintaining your user account;
  • Processing, fulfillment, and shipment of any products or services you purchase/distribute;
  • Tailoring our user experience at our Website; and
  • Performing functions as otherwise described to you at the time of collection.
Research and Development We may use your Personal Information for research and development purposes, including to analyze and improve the Website and our business and to develop new products and services. As part of these activities, we may create aggregated, de-identified and/or anonymized data from Personal Information we collect. We make Personal Information into de-identified or anonymized data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified or otherwise anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Website and promote our business and will not attempt to reidentify any such data. Marketing RedCloud may:
  • Communicate with you by email, regular mail, telephone, or mobile devices, about products or services that may be of interest to you either from us or from other third parties;
  • Develop and deliver our promotional content;
  • Develop and display third-party content and advertising tailored to your interests at the Website;
We only send marketing communications after we have obtained your consent to do so. You may opt-out of our marketing communications as described in the opt out of communications section below. Service Improvement and Analytics We may use your Personal Information to analyze your usage of the Website, improve the Website, improve the rest of our business, help us understand user activity on the Website, including which pages are most and least visited and how visitors move around the Website, as well as user interactions with our emails, and to develop new products and services. Legal Compliance and Protection RedCloud shall:
  • Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from, or cooperate with government authorities;
  • Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
  • Audit our internal processes for compliance with legal and contractual requirements or our internal policies;
  • Enforce the terms and conditions that govern the Website; and
  • Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
New Purposes We may use your Personal Information for reasons not described in this Privacy Policy where permitted by law and when the reason is compatible with the purpose for which we originally collected your Personal Information. Retention We generally store/retain your Personal Information as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, as we determine is necessary for business records, and as required under applicable law. To determine the appropriate retention period for Personal Information, we may consider factors such as the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.. When we no longer require the Personal Information we have collected about you, we may either delete it or de-identify, aggregate or anonymize it. If we de-identify, aggregate or anonymize your Personal Information (so that it can no longer be associated with you), we may use this information indefinitely without further notice to you.
How We Share Your Personal Information
As a general practice we do not sell, rent, or provide your Personal Information to unaffiliated third parties. We may share your Personal Information with the following parties and as otherwise stated in this Privacy Policy, in other applicable notices, or at the time of collection:
  • Service Providers. The third parties that provide services on our behalf or help us operate the Website or our business (such as information technology and software services, mailing services, marketing services, event management services, and cyber and physical security services).
  • Third parties you designate. Third parties where you have instructed us or provided your consent to do so. We will share Personal Information that is needed for these other companies to provide the services that you have requested, for example, shipment of your products.
  • Other third parties. Third parties, such as social-media sites (including Facebook and Instagram), to which you subscribe in order for you to link to them through our Website and view our content through those sites.
  • Business and marketing co-sponsors. Third parties with whom we co-sponsor marketing or events.
  • Legal compliance. As we believe is necessary to comply with applicable laws, statutes, or regulations, and/or to enforce this Privacy Policy and the Website Terms of Service and to protect our rights and the rights of others. And as required by a court or government agency or to respond to a claim by you or a third party.
  • Assignment/Corporate change. As part of a transfer of our assets, for example in the event of a merger, acquisition, corporate change or, in the unlikely event of a bankruptcy, involving RedCloud.
Other Privacy Policies Any third parties to whom we may disclose Personal Information may have their own privacy policies that describe how they use and disclose Personal Information. Those policies will govern use, handling, and disclosure of Personal Information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties.
Your Choices With Respect to Your Personal Information
In this section, we describe the rights and choices available to all users.
  • Voluntary provision of Personal Information. Most of the Personal Information collected by us is provided voluntarily but we may not be able to provide products or services to you should you refuse to give us required information. This will be assess on a case-by-case basis.
  • Opt-out of communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or emailing us at privacy@redcloudtechnology.com. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.
  • Cookies. For information about cookies employed on our Website and how to control them, see our Cookie Notice.
  • Testimonials. We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy@redcloudtechnology.com.
  • Storage. If you would like us to delete the Personal Information you have provided to us, please contact us at privacy@redcloudtechnology.com and we will respond in a reasonable time. Please note that some or all of this information may be required in order for you to make use of features available via the Website. If you remove this information, you may no longer be able to use these features.
  • Declining to provide information. We need to collect Personal Information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
Security Safeguards
We recognize the importance of information security, and we are constantly reviewing and enhancing our security procedures. The Website and our servers have reasonable physical, technical, and administrative security measures in place to help protect your Personal Information against loss, misuse, and alteration while under our control. All web traffic between RedCloud and you is encrypted in transit using secure socket layer technology (SSL). In addition, electronically stored Personal Information is stored on a secure network with firewall protection and access to our electronic information systems requires user authentication via password or similar means. We also employ access restrictions, limiting the scope of employees who have access to Personal Information. However, you should be aware that no transmission of data over the Internet is guaranteed to be completely secure, and we cannot guarantee the security of any information you provide to us.
Links to Other Websites
The Website may provide links to other websites for your convenience and information. Third party websites that are accessed through links on the Website have separate privacy and data collection practices and security measures. We have no responsibility or liability for the practices, policies, and security measures implemented by third parties on their websites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing any personally identifiable information.
International Data Transfers
We are headquartered in South Africa and may use service providers that operate in other countries. Your Personal Information may be transferred to other locations where privacy laws may not be as protective as those in Nigeria. If we need to transfer your personal data to a location that has no adequate data protection law, we will ensure that the transfer complies with the provisions of the Nigeria Data Protection Act.
Children
Our Website is not directed towards minors, and we do not knowingly collect Personal Information from users under the age of 18 or from other websites or services directed at children. We will not knowingly request or collect Personal Information from any child under the age of 18 without obtaining the required parental consent. While we do not seek to obtain, nor wish to receive, Personal Information directly from minors, we will appropriate implement age verification system designed to prevent children from accessing our Platform without appropriate consent… If we identify any personal information pertaining to a minor that was provided to us without parental or guardian consent, we will take immediate steps to that information removed from our systems. Legal bases for processing. The legal bases of our processing of your Personal Information as described in this Privacy Policy will depend on the type of Personal Information and the specific context in which we process it. However, the legal bases we typically rely on are set out in the table below. If you have questions about the legal basis of how we process your Personal Information, contact us at privacy@redcloudtechnology.com:
Processing purpose Details regarding each processing purpose listed below are provided in the section above titled “How we use your Personal Information.” Categories of Personal Information involved Details regarding the categories of Personal Information listed below are provided in the section above titled “Personal information we collect.” Legal basis
1. Website delivery and operations: We need to process your Personal Information to operate the Website and our business, including responding to your requests or inquiries, providing you with access to content or information you requested, etc.
  • Contact data
  • Demographic data
  • Communications data
  • Online identifiers and account information
  • Marketing data
  • Internet activity or electronic network activity information
 Processing is necessary to perform the contract governing our provision of our Website and our business or to take steps that you request prior to signing up for the Service.
2. For research and development: We may use your Personal Information for research and development purposes, including to analyze and improve the Website and our business. Any and all data types relevant in the circumstances These activities constitute our legitimate interests. We do not use your Personal Information for these activities where our interests are overridden by the impact on you.
3. We may need to process your Personal Information for additional purposes, such as:
  • To ensure access and maintenance of the Services, and to ensure their proper functioning.
  • For compliance, fraud prevention and safety.
  • For sharing your Personal Information with third parties as described in this Privacy Policy.
  • To disclose your Personal Information to a prospective or actual purchaser or seller in the context of a merger, acquisition or other reorganization or sale of our business or assets.
  • For the collection of statistical information about the use of the Services.
  • To protect our interests as a company, for different purposes, such as:
    • Enforcement of the Website Terms of Service.
    • Assess claims that any content violates the rights of third-parties.
    • For the establishment or exercise our legal rights or defending against legal claims.
  • Contact data
  • Demographic data
  • Communications data
  • Online identifiers and account information
  • Marketing data
  • Internet activity or electronic network activity information
 We rely on our legitimate interests to process your Personal Information when performing these processing activities. We do not use your Personal Information for these purposes where our interests are overridden by the impact on you.
4. For marketing and advertising purposes: We and our third-party advertising partners may collect and use your Personal Information for marketing and advertising purposes.
  • Contact data
  • Demographic data
  • Communications data
  • Marketing data
 Processing is based on your consent where that consent is required by applicable law. Where such consent is not required by applicable law, we process your Personal Information for these purposes based on our legitimate interests in promoting our business.
5. Compliance with legal obligations and protection purposes: We are subject to certain legal obligations that may oblige us to disclose your Personal Information to courts, law enforcement or regulatory authorities. Any and all data types relevant in the circumstances. Processing is necessary to comply with our legal obligations. Where Compliance with Law is not applicable, we and any relevant third parties have a legitimate interest in participating in, supporting, and following legal process and requests, including through co-operation with authorities. We and any relevant third parties may also have a legitimate interest of ensuring the protection, maintenance, and enforcement of our and their rights, property, and/or safety.
6. Further uses: We may use your Personal Information for reasons not described in this Privacy Policy. Any and all data types relevant in the circumstances. The original legal basis relied upon, if the relevant further use is compatible with the initial purpose for which the Personal Information was collected. Consent, if the relevant further use is not compatible with the initial purpose for which the Personal Information was collected.
Your rights. Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you may have the following rights under data protection laws:
  1. Right of access: You have the right to ask us for copies of your Personal Information.
  2. Right to rectification: You have the right to ask us to rectify Personal Information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  3. Right to erasure: You have the right to ask us to erase your Personal Information in certain circumstances.
  4. Right to restriction of processing: You have the right to ask us to restrict the processing of your Personal Information in certain circumstances.
  5. Right to object to processing: You have the right to object to the processing of your Personal Information in certain circumstances.
  6. Right to data portability: You have the right to ask that we transfer the Personal Information you gave us to another organization, or to you, in certain circumstances.
  7. Right to withdraw consent at any time: Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
Exercising These Rights. You may submit these requests by email to privacy@redcloudtechnology.com. We may request specific information from you to help us confirm your identity and process your request. Whether or not we are required to fulfill any request you make will depend on a number of factors (e.g., why and how we are processing your Personal Information), if we reject any request you may make (whether in whole or in part) we will let you know our grounds for doing so at the time, subject to any legal restrictions. Your Right to Lodge a Complaint with Your Supervisory Authority/Information Regulator. In addition to your rights outlined above, if you are not satisfied with our response to a request you make, or how we process your Personal Information, you can make a complaint to the data protection regulator in your habitual place of residence. In Nigeria the complaint can be made to the Nigeria Data Protection Commission by mail to info@ndpc.gov.ng or a letter addressed to No.12 DR Clement Isong Street, Abuja. Onward transfer Except as otherwise provided in this Privacy Policy, we only disclose Personal Information to third parties who reasonably need to have access to it for the purpose of the transaction or activity for which it was originally collected or to provide services to or perform tasks or our behalf or under our instruction. All such third parties must agree to use such the Personal Information we provide to them only the purposes for which we have engaged them and they must either: (a) comply with a mechanism permitted by the applicable data protection law(s) for transfers and processing of Personal Information; or (b) agree to provide adequate protections for the Personal Information that are no less protective than those set out in the Nigeria Data Protection Act. Where we have knowledge that an entity to whom we have provided Personal Information is using or disclosing Personal Information in a manner contrary to this Privacy Policy, we will take reasonable and appropriate steps to prevent, remediate or stop the use or disclosure. Profiling We may analyze Personal Information we have collected about you to create a profile of your interests and preferences so that we can contact you with information that is relevant to you. If this profiling leads to decisions with legal or similarly significant effects, we will not base the decision solely on automated processing without human intervention unless it is essential for the performance of our contract with you, authorized by law, or you have given us your explicit consent. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use Personal Information about you to detect and reduce fraud and credit risk.
Enforcement and disputes
If you have questions or complaints regarding this Policy or our handing of your Personal Information, please contact privacy@redcloudtechnology.com. We will promptly investigate and attempt to resolve complaints and disputes in a manner that complies with the principles described in this Privacy Policy. We commit to resolve complaints about your privacy and our collection or use of your Personal Information. If you do not receive timely acknowledgement of your request or have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us as set out in the Contact Us section below. In addition to the above, you may complain to the Nigeria Data Protection Authority.
Updates to the Privacy Policy
We may amend this Privacy Policy from time to time, in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our visitors, properties, strategic marketing partners, and service providers. Updated versions will be posted to the Website and the “last updated” date at the top of this Privacy Policy will be revised so that you are always aware of when the Privacy Policy was last updated. If we materially change how we use your Personal Information, we will notify you and request your consent before using the Personal Information in a different manner.
Contact Us
If you have any questions about our Privacy Policy or this Website, you may contact: privacy@redcloudtechnology.com
RedCloud Privacy Policy

Privacy Policy South Africa

Updated 08-12-2025
Welcome to RedCloud Technologies (PTY) Ltd (“RedCloud,” “we,” “us,” or “our”). RedCloud provides an AI-powered Open Commerce Platform connecting suppliers and distributors in FMCG supply chain via our website at https://marketplace-zaf.redcloudtechnology.com/ and any other website, channel, application, mobile features, and/or platform that we operate that reference this Privacy Policy (together, the “Website”). The words “user,” “you,” and “your” refer to entities or individuals that access and/or use the Website. We provide this Privacy Policy (“Privacy Policy”) to describe the types of Personal Information (defined below) collected or provided in connection with a user’s use of the Website. This Privacy Policy also applies to any Personal Information collected, stored, or used by us, such as information you provide us through the above media, by email, mail, or telephonic communications in connection with our Website and any and all products or services provided to you by RedCloud. The information provided in this Privacy Policy is designed to inform you of what information we collect, why we collect such information, how we use the information we collect, and the choices we offer, including how to access and update information. By accessing or using our Website, you acknowledge and consent to the Website Terms of Service and this Privacy Policy, including our collection, use, and disclosure of your Personal Information, as described below. This Privacy Policy is not a contract and does not create any legal rights. “Personal Information” is any information that can be used to identify you, such as your name, address, telephone number, email address. This Privacy Policy does not cover data we, or our authorized third-party vendors or partners, collect that cannot be used to identify an individual, or to pseudonymous data. RedCloud may provide additional or supplemental privacy notices to individuals for specific products or services that offer at the time we collect Personal Information. For example, this Privacy Policy does not apply to Personal Information that we collect about from RedCloud employees, partners, contractors or job candidates. Such information is subject to separate privacy notices. You can download a printable copy of this Privacy Policy.
Index
  • Personal Information We Collect
  • How We Use Your Personal Information
  • How We Share Your Personal Information
  • Your Choices With Respect To Your Personal Information
  • Security Safeguards
  • Third Party Sites
  • International Data Transfers
  • Children
  • Updates to This Privacy Policy
  • How To Contact Us and Exercise Your Rights
Personal Information We Collect
In support of our marketplace platform, we collect and use information about the merchants using our platform, partners that may be offering goods or services to our merchants, users of the third-party apps made available through our Website, and visitors to our Website. Information You Provide to RedCloud We receive and store any Personal Information you post to the Website or provide to us when you set up a user account, or sign up for our newsletters or promotions. You can choose not to provide such Personal Information, in which case you will not be able to access or use portions of the Website or some of their features.
  • Contact data, such as your first and last name, salutation, billing and mailing addresses, phone number, email address, professional title, and company name.
  • Demographic data, such as your city, state, country of residence, and postal code.
  • Communications data based on our exchanges with you, including when you contact us through the Website.
  • Online identifiers and account information, such as your username or passwords for the Website.
  • Payment and transactional data, is collected and processed by our service provider. We receive only masked data and transaction ID.
  • Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
  • Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Third Party Sources We may combine Personal Information we receive from you with Personal Information we obtain from other sources, such as:
  • Public sources, such as government agencies, public records, Social Media Pages, and other publicly available sources.
  • Private sources, such as data providers, data licensors, and account intelligence providers (who help us identify the types of visitors to our Website).
  • Marketing partners, such as joint marketing partners and event co-sponsors.
Automated Collection We, our service providers and our business partners may automatically receive and store certain types of information about you, your computer or mobile device, and you interaction with our Website over time, our communications and other online services such as:
    • Log data – Our web servers may collect “log data.” Log data provides aggregate information about the number of visits to different pages on the Website. Third-party vendors may also collect aggregate log data independently from us.
    • Web beacons – Some of the pages on the Website may contain electronic images known as web beacons that allow use to count the number of users who have visited those pages. These collect only limited information such as a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These web beacons do not carry any personal Information and you cannot opt-out or refuse them. However, where they operate with cookies, you can render them ineffective by opting out of cookies or changing the cookie setting in your browser.
    • Communication interaction data such as your interactions with our email (sent by us, and/or our marketing service providers), chat messages, voicemail, text or other communications (e.g., whether you open and/or forward emails) – we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails.
(collectively, “Device Data”) Cookies Some of our automatic data collection is facilitated by cookies and similar technologies. For more information, see our Cookie Notice. Details About Others We may collect contact details about individuals whom you refer to us. Please do not refer someone to us or share their contact details with us unless you have their permission to do so. Sensitive Data We do not collect sensitive data, for example, biometric data, health data, or data revealing racial or ethnic origin, from visitors to the Website.
How We Use Your Personal Information
We are fully committed to providing you with information about the collection and use of Personal Information furnished by, or collected from, those using the Website, our products, and services. It is our practice not to ask you for Personal Information unless we need it or intend to use it. The purposes for collecting your Personal Information are as follows: Services and Operations
  • Providing services such as processing a transaction, including account authentication;
  • Marketing and communications with you in relation to the products and services offered by RedCloud, and other trusted third parties;
  • Providing contests and special offers to you for your voluntarily participation;
  • Provide customer service and support;
  • Notify you of changes to our products, services or Website;
  • Send you information you have requested;
  • Carry out obligations under any contract we have with you;
  • In connection with the creation and maintenance of your user account;
  • In connection with the processing, fulfillment, and shipment of any products or services you purchase/distribute;
  • Tailor your user experience at our Website; and
  • Perform functions as otherwise described to you at the time of collection.
Research and Development We may use your Personal Information for research and development purposes, including to analyze and improve the Website and our business and to develop new products and services. As part of these activities, we may create aggregated, de-identified and/or anonymized data from Personal Information we collect. We make Personal Information into de-identified or anonymized data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified or otherwise anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Website and promote our business and will not attempt to reidentify any such data. Marketing
    • Communicate with you by email, regular mail, telephone, or mobile devices, about products or services that may be of interest to you either from us or from other third parties;
    • Develop and deliver our promotional content;
    • Develop and display third-party content and advertising tailored to your interests at the Website;
You may opt-out of our marketing communications as described in the Opt out of communications section below. Service Improvement and Analytics We may use your Personal Information to analyze your usage of the Website, improve the Website, improve the rest of our business, help us understand user activity on the Website, including which pages are most and least visited and how visitors move around the Website, as well as user interactions with our emails, and to develop new products and services. Legal Compliance and Protection RedCloud shall:
  • Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from, or cooperate with government authorities;
  • Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
  • Audit our internal processes for compliance with legal and contractual requirements or our internal policies;
  • Enforce the terms and conditions that govern the Website; and
  • Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
New Purposes We may use your Personal Information for reasons not described in this Privacy Policy where permitted by law and when the reason is compatible with the purpose for which we collected it. Retention We generally store/retain your Personal Information as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, as we determine is necessary for business records, and as required under applicable law. To determine the appropriate retention period for Personal Information, we may consider factors such as the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements. In some cases, we may specifically ask you for your consent to collect, use or share your Personal Information, such as where required by law. When we no longer require the Personal Information we have collected about you, we may either delete it or de-identify, aggregate or anonymize it. If we de-identify, aggregate or anonymize your Personal Information (so that it can no longer be associated with you), we may use this information indefinitely without further notice to you.
How We Share Your Personal Information
As a general practice, however, we do not sell, rent, or provide your Personal Information to unaffiliated third parties. We may share your Personal Information with the following parties and as otherwise stated in this Privacy Policy, in other applicable notices, or at the time of collection:
  • Service Providers. The third parties that provide services on our behalf or help us operate the Website or our business (such as information technology and software services, mailing services, marketing services, event management services, and cyber and physical security services).
  • Third parties you designate. Third parties where you have instructed us or provided your consent to do so. We will share Personal Information that is needed for these other companies to provide the services that you have requested, for example, shipment of your products.
  • Other third parties. Third parties, such as social sites (including Facebook and Instagram), to which you subscribe in order for you to link to them through our Website and view our content through those sites.
  • Business and marketing co-sponsors. Third parties with whom we co-sponsor marketing or events.
  • Legal compliance. As we believe is necessary to comply with applicable laws, statutes, or regulations, and/or to enforce this Privacy Policy and the Website Terms of Service and to protect our rights and the rights of others. And as required by a court or government agency or to respond to a claim by you or a third party.
  • Assignment/Corporate change. As part of a transfer of our assets, for example in the event of a merger, acquisition, corporate change or, in the unlikely event of a bankruptcy, involving RedCloud.
Other Privacy Policies Any third parties to whom we may disclose Personal Information may have their own privacy policies that describe how they use and disclose Personal Information. Those policies will govern use, handling, and disclosure of Personal Information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties.
Your Choices With Respect to Your Personal Information
In this section, we describe the rights and choices available to all users.
  • Opt-out of communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or emailing us at privacy@redcloudtechnology.com. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.
  • Cookies. For information about cookies employed on our Website and how to control them, see our Cookie Notice.
  • Testimonials. We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy@redcloudtechnology.com.
  • Storage. If you would like us to delete the Personal Information you have provided to us, please contact us at privacy@redcloudtechnology.com and we will respond in a reasonable time. Please note that some or all of this information may be required in order for you to make use of features available via the Website. If you remove this information, you may no longer be able to use these features.
  • Declining to provide information. We need to collect Personal Information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
Security Safeguards
We recognize the importance of information security, and we are constantly reviewing and enhancing our security procedures. The Website and our servers have reasonable physical, technical, and administrative security measures in place to help protect your Personal Information against loss, misuse, and alteration while under our control. All web traffic between RedCloud and you is encrypted in transit using secure socket layer technology (SSL). In addition, electronically stored Personal Information is stored on a secure network with firewall protection and access to our electronic information systems requires user authentication via password or similar means. We also employ access restrictions, limiting the scope of employees who have access to Personal Information. However, you should be aware that no transmission of data over the Internet is guaranteed to be completely secure, and we cannot guarantee the security of any information you provide to us.
Links to Other Websites
The Website may provide links to other websites for your convenience and information. Third party websites that are accessed through links on the Website have separate privacy and data collection practices and security measures. We have no responsibility or liability for the practices, policies, and security measures implemented by third parties on their websites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing any personally identifiable information.
International Data Transfers
We are headquartered in South Africa and may use service providers that operate in other countries. Your Personal Information may be transferred to other locations where privacy laws may not be as protective as those in your state, province, or country.
Children
Our Website is not directed towards minors, and we do not knowingly collect Personal Information from users under the age of 13 or from other websites or services directed at children. We will not knowingly request or collect Personal Information from any child under the age of 13 without obtaining the required parental consent. While we do not seek to obtain, nor wish to receive, Personal Information directly from minors, we cannot always determine the age of persons who access and use our Website. If a minor provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed from our systems. Legal bases for processing. The legal bases of our processing of your Personal Information as described in this Privacy Policy will depend on the type of Personal Information and the specific context in which we process it. However, the legal bases we typically rely on are set out in the table below. If you have questions about the legal basis of how we process your Personal Information, contact us at privacy@redcloudtechnology.com:
Processing purpose Details regarding each processing purpose listed below are provided in the section above titled “How we use your Personal Information.” Categories of Personal Information involved Details regarding the categories of Personal Information listed below are provided in the section above titled “Personal information we collect.” Legal basis
1. Website delivery and operations: We need to process your Personal Information to operate the Website and our business, including responding to your requests or inquiries, providing you with access to content or information you requested, etc.
  • Contact data
  • Demographic data
  • Communications data
  • Online identifiers and account information
  • Marketing data
  • Internet activity or electronic network activity information
 Processing is necessary to perform the contract governing our provision of our Website and our business or to take steps that you request prior to signing up for the Service.
2. For research and development: We may use your Personal Information for research and development purposes, including to analyze and improve the Website and our business. Any and all data types relevant in the circumstances These activities constitute our legitimate interests. We do not use your Personal Information for these activities where our interests are overridden by the impact on you.
3. We may need to process your Personal Information for additional purposes, such as:
  • To ensure access and maintenance of the Services, and to ensure their proper functioning.
  • For compliance, fraud prevention and safety.
  • For sharing your Personal Information with third parties as described in this Privacy Policy.
  • To disclose your Personal Information to a prospective or actual purchaser or seller in the context of a merger, acquisition or other reorganization or sale of our business or assets.
  • For the collection of statistical information about the use of the Services.
  • To protect our interests as a company, for different purposes, such as:
    • Enforcement of the Website Terms of Service.
    • Assess claims that any content violates the rights of third-parties.
    • For the establishment or exercise our legal rights or defending against legal claims.
  • Contact data
  • Demographic data
  • Communications data
  • Online identifiers and account information
  • Marketing data
  • Internet activity or electronic network activity information
 We rely on our legitimate interests to process your Personal Information when performing these processing activities. We do not use your Personal Information for these purposes where our interests are overridden by the impact on you.
4. For marketing and advertising purposes: We and our third-party advertising partners may collect and use your Personal Information for marketing and advertising purposes.
  • Contact data
  • Demographic data
  • Communications data
  • Marketing data
 Processing is based on your consent where that consent is required by applicable law. Where such consent is not required by applicable law, we process your Personal Information for these purposes based on our legitimate interests in promoting our business.
5. Compliance with legal obligations and protection purposes: We are subject to certain legal obligations that may oblige us to disclose your Personal Information to courts, law enforcement or regulatory authorities. Any and all data types relevant in the circumstances. Processing is necessary to comply with our legal obligations. Where Compliance with Law is not applicable, we and any relevant third parties have a legitimate interest in participating in, supporting, and following legal process and requests, including through co-operation with authorities. We and any relevant third parties may also have a legitimate interest of ensuring the protection, maintenance, and enforcement of our and their rights, property, and/or safety.
6. Further uses: We may use your Personal Information for reasons not described in this Privacy Policy. Any and all data types relevant in the circumstances. The original legal basis relied upon, if the relevant further use is compatible with the initial purpose for which the Personal Information was collected. Consent, if the relevant further use is not compatible with the initial purpose for which the Personal Information was collected.
Your rights. Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you may have the following rights under data protection laws:
  1. Right of access: You have the right to ask us for copies of your Personal Information.
  2. Right to rectification: You have the right to ask us to rectify Personal Information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  3. Right to erasure: You have the right to ask us to erase your Personal Information in certain circumstances.
  4. Right to restriction of processing: You have the right to ask us to restrict the processing of your Personal Information in certain circumstances.
  5. Right to object to processing: You have the right to object to the processing of your Personal Information in certain circumstances.
  6. Right to data portability: You have the right to ask that we transfer the Personal Information you gave us to another organization, or to you, in certain circumstances.
  7. Right to withdraw consent at any time: Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
Exercising These Rights. You may submit these requests by email to privacy@redcloudtechnology.com. We may request specific information from you to help us confirm your identity and process your request. Whether or not we are required to fulfill any request you make will depend on a number of factors (e.g., why and how we are processing your Personal Information), if we reject any request you may make (whether in whole or in part) we will let you know our grounds for doing so at the time, subject to any legal restrictions. Your Right to Lodge a Complaint with Your Supervisory Authority. In addition to your rights outlined above, if you are not satisfied with our response to a request you make, or how we process your Personal Information, you can make a complaint to the data protection regulator in your habitual place of residence. Onward transfer Except as otherwise provided in this Privacy Policy, we only disclose Personal Information to third parties who reasonably need to have access to it for the purpose of the transaction or activity for which it was originally collected or to provide services to or perform tasks or our behalf or under our instruction. All such third parties must agree to use such the Personal Information we provide to them only the purposes for which we have engaged them and they must either: (a) comply with a mechanism permitted by the applicable data protection law(s) for transfers and processing of Personal Information; or (b) agree to provide adequate protections for the Personal Information that are no less protective than those set out in this Privacy Policy. Where we have knowledge that an entity to whom we have provided Personal Information is using or disclosing Personal Information in a manner contrary to this Privacy Policy, we will take reasonable and appropriate steps to prevent, remediate or stop the use or disclosure. Profiling We may analyze Personal Information we have collected about you to create a profile of your interests and preferences so that we can contact you with information that is relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use Personal Information about you to detect and reduce fraud and credit risk. If you have questions or complaints regarding this Policy or our handing of your Personal Information, please contact privacy@redcloudtechnology.com. We will promptly investigate and attempt to resolve complaints and disputes in a manner that complies with the principles described in this Privacy Policy.
Enforcement and disputes
We commit to resolve complaints about your privacy and our collection or use of your Personal Information. If you do not receive timely acknowledgement of your request or have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us as set out in the Contact Us section below. In addition to the above, you may complain to your home data protection authority and can invoke binding arbitration for some residual claims not resolved by other redress mechanisms.
Updates to the Privacy Policy
We may amend this Privacy Policy from time to time, without notice to you, in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our visitors, properties, strategic marketing partners, and service providers. Updated versions will be posted to the Website and the “last updated” date at the top of this Privacy Policy will be revised so that you are always aware of when the Privacy Policy was last updated. If we materially change how we use your Personal Information, we will notify you and request your consent before using the Personal Information in a different manner.
Contact Us
If you have any questions about our Privacy Policy or this Website, you may contact: privacy@redcloudtechnology.com
 
Política de privacidad de RedCloud

Política de privacidad de Argentina

Actualizada el 13-01-2026   Bienvenido/a a RedCloud Trust SA (“RedCloud”, “nosotros”, “nos”, o “nuestro”). RedCloud ofrece una Plataforma de Comercio Abierto impulsada por IA que conecta proveedores y distribuidores en la cadena de suministro de productos de consumo masivo (FMCG) a través de nuestro sitio web https://marketplace-arg.redcloudtechnology.com/ y cualquier otro sitio web, canal, aplicación, funcionalidad móvil y/o plataforma que operemos que haga referencia a esta Política de Privacidad (en conjunto, el “Sitio Web”). Las palabras “usuario”, “usted” y “su/s” se refieren a las entidades o individuos que acceden y/o utilizan el Sitio Web. RedCloud Trust SA, con domicilio en Sarmiento 767 2° F, CABA, Buenos Aires C1041, Argentina, es el responsable del tratamiento de sus datos personales. Proporcionamos esta Política de Privacidad (“Política de Privacidad”) para describir los tipos de Datos Personales (definidos debajo) que se recolectan o proporcionan en relación con el uso por parte del usuario del Sitio Web. Esta Política de Privacidad también se aplica a cualquier Dato Personal recolectado, almacenado o utilizado por nosotros, como la información que usted nos proporciona a través de los medios mencionados arriba, por correo electrónico, correo postal o medios telefónicos, en relación con nuestro Sitio Web y todos los productos o servicios que RedCloud le proporcione. La información contenida en esta Política de Privacidad está diseñada para informarle qué información recolectamos, por qué la recolectamos, cómo la utilizamos y las opciones que le ofrecemos, incluyendo cómo acceder y actualizar su información. Al hacer click en el casillero de aceptación en nuestro Sitio Web, usted reconoce y, cuando corresponda, presta su consentimiento expreso a los Términos de Servicio del Sitio Web y a esta Política de Privacidad, incluyendo nuestra recolección, uso y divulgación de sus Datos Personales, tal como se describe a continuación. Esta Política de Privacidad no constituye un contrato ni crea derechos legales. “Datos Personales” significa toda información que pueda ser utilizada para identificarlo, como su nombre, dirección, número de teléfono o dirección de correo electrónico. Esta Política de Privacidad no cubre los datos que nosotros, o nuestros terceros proveedores o socios autorizados, recolectamos y que no puedan ser utilizados para identificar a una persona, ni los datos anonimizados. RedCloud podrá proporcionar avisos de privacidad adicionales o complementarios a las personas, con respecto a productos o servicios específicos que ofrezcamos al momento de la recolección de Datos Personales. Por ejemplo, esta Política de Privacidad no aplica a los Datos Personales que recolectemos de empleados, socios, contratistas o candidatos a empleo de RedCloud, los cuales están sujetos a avisos de privacidad separados. Puede descargar una copia para imprimir de esta Política de Privacidad. Índice
  • Datos Personales que Recolectamos
  • Cómo Utilizamos sus Datos Personales
  • Cómo Compartimos sus Datos Personales
  • Sus Opciones con Respecto a sus Datos Personales
  • Medidas de Seguridad
  • Sitios de Terceros
  • Transferencias Internacionales de Datos
  • Menores de Edad
  • Actualizaciones de esta Política de Privacidad
  • Cómo Contactarnos y Ejercer sus Derechos
  Datos Personales que Recolectamos En apoyo de nuestra plataforma de mercado, recolectamos y utilizamos información sobre los comerciantes que utilizan nuestra plataforma, los socios que puedan ofrecer bienes o servicios a nuestros comerciantes, los usuarios de aplicaciones de terceros disponibles a través de nuestro Sitio Web y los visitantes de nuestro Sitio Web. Información que usted proporciona a RedCloud Recibimos y almacenamos cualquier Dato Personal que usted publique en el Sitio Web o nos proporcione al crear una cuenta de usuario o suscribirse a nuestros boletines (Newsletters) o promociones. Usted puede optar por no proporcionar dicha información personal; sin embargo, si opta por no hacerlo, no podrá acceder o utilizar determinadas secciones del Sitio Web o algunas de sus funcionalidades.
  • Datos de contacto, como nombre y apellido, tratamiento (Sr, Sra, etc), direcciones de facturación y envío, número de teléfono, correo electrónico, cargo profesional y nombre de la empresa.
  • Datos demográficos, como ciudad, provincia, país de residencia y código postal.
  • Datos de comunicación, basados en nuestros intercambios con usted, incluyendo cuando nos contacte a través del Sitio Web.
  • Identificadores en línea e información de cuenta, como nombre de usuario o contraseñas del Sitio Web.
  • Datos de pago y transaccionales, que son recopilados y tratados por nuestro proveedor de servicios. Nosotros solo recibimos datos enmascarados y el ID de la transacción.
  • Datos de marketing, como sus preferencias para recibir nuestras comunicaciones comerciales y detalles sobre su interacción con ellas.
  • Otros datos no específicamente listados aquí, que utilizaremos conforme a lo descripto en esta Política de Privacidad o según se le informe al momento de la recolección.
  Fuentes de terceros Podemos combinar los Datos Personales que recibimos de usted con otros que obtengamos de distintas fuentes, tales como:
  • Fuentes públicas, como organismos gubernamentales, registros públicos, redes sociales y otras fuentes de acceso público.
  • Fuentes privadas, como proveedores o licenciantes de datos y proveedores de inteligencia de cuentas (que nos ayudan a identificar los tipos de visitantes de nuestro Sitio Web).
  • Socios de marketing, como aliados comerciales o coorganizadores de eventos.
  Recopilación automatizada Nosotros, nuestros proveedores de servicios y socios comerciales podemos recolectar y almacenar automáticamente cierta información sobre usted, su computadora o dispositivo móvil y su interacción con nuestro Sitio Web a lo largo del tiempo, nuestras comunicaciones y otros servicios en línea, tales como:
    • Datos de registro (log data): nuestros servidores web pueden recolectar datos agregados sobre el número de visitas a distintas páginas del Sitio Web. Proveedores externos también pueden recolectar datos de registro de manera independiente.
    • Balizas web (web beacons): algunas páginas del Sitio Web pueden contener imágenes electrónicas que nos permiten contabilizar el número de usuarios que las visitan. Estas balizas web recogen información limitada, como un número de cookie, hora y fecha de la visita, y la descripción de la página en la que se encuentran las balizas web. No contienen Datos Personales y no puede optar por rechazarlas, aunque, si funcionan junto con cookies, puede desactivarlas rechazando cookies o modificando su configuración en el navegador.
    • Datos de interacción en comunicaciones, como sus interacciones con nuestros correos electrónicos (enviados por nosotros o por nuestros proveedores de marketing), mensajes de chat, mensajes de voz, textos u otras comunicaciones (por ejemplo, si abre o reenvía los correos). Podemos hacerlo mediante etiquetas de píxel (también llamadas GIFs transparentes), que pueden estar insertadas de forma invisible en nuestros correos.
(En conjunto, los “Datos del Dispositivo”)   Cookies Parte de la recolección automática de datos se facilita mediante cookies y tecnologías similares. Para más información, consulte nuestro Aviso de Cookies.   Datos sobre terceros Podemos recolectar datos de contacto de personas que usted nos haya referido. Le pedimos que no nos refiera a nadie ni comparta sus datos de contacto a menos que cuente con su autorización para hacerlo.   Datos sensibles No recolectamos Datos Personales sensibles o especiales (por ejemplo, datos biométricos, de salud o información que revele origen racial o étnico) de los visitantes del Sitio Web. Si llegáramos a recolectar este tipo de datos, los trataremos conforme a la legislación aplicable en materia de protección de datos personales.   Cómo utilizamos sus Datos Personales Estamos plenamente comprometidos a brindarle información sobre la recolección y el uso de los Datos Personales que usted proporciona o que se recopilan de quienes utilizan el Sitio Web, nuestros productos y servicios. No le solicitaremos Datos Personales salvo que sean necesarios o tengamos la intención de utilizarlos. Recolectamos Datos Personales con los siguientes fines:   Servicios y operaciones
  • Prestar servicios tales como el procesamiento de transacciones, incluida la autenticación de cuentas;
  • Realizar actividades de marketing y comunicación con usted en relación con los productos y servicios ofrecidos por RedCloud y otros terceros de confianza;
  • Ofrecer concursos y promociones para su participación voluntaria;
  • Proporcionar atención y soporte al cliente;
  • Notificarle sobre cambios en nuestros productos, servicios o en el Sitio Web;
  • Enviarle la información que haya solicitado;
  • Cumplir con las obligaciones derivadas de cualquier contrato que tengamos con usted;
  • Crear y mantener su cuenta de usuario;
  • Procesar, completar y enviar los productos o servicios que usted adquiera o distribuya;
  • Personalizar su experiencia de usuario en nuestro Sitio Web; y
  • Ejecutar las funciones que se le describan en el momento de la recolección.
  Investigación y desarrollo Podemos utilizar sus Datos Personales con fines de investigación y desarrollo, incluyendo analizar y mejorar el Sitio Web y nuestro negocio, así como desarrollar nuevos productos y servicios. Como parte de estas actividades, podemos crear datos agregados, disociados y/o anonimizados a partir de los Datos Personales recolectados. Convertimos los Datos Personales en información disociada o anonimizada eliminando los elementos que permitan identificarlo. Podemos utilizar dichos datos agregados, disociados o anonimizados y compartirlos con terceros para fines comerciales legítimos, incluyendo analizar y mejorar el Sitio Web y promover nuestro negocio, sin intentar volver a identificar la información.   Marketing RedCloud podrá:
  • Comunicarse con usted por correo electrónico, correo postal, teléfono o dispositivos móviles acerca de productos o servicios que puedan ser de su interés, ya sean ofrecidos por nosotros o por terceros;
  • Desarrollar y distribuir contenido promocional;
  • Desarrollar y mostrar contenido y publicidad de terceros adaptada a sus intereses en el Sitio Web.
Solo enviamos comunicaciones de marketing una vez obtenido su consentimiento. Usted puede darse de baja de dichas comunicaciones conforme se detalla en la sección de opción para cancelar la suscripción a comunicaciones más adelante.   Mejora del servicio y analítica Podemos utilizar sus Datos Personales para analizar la utilización del Sitio Web, mejorar su funcionamiento, optimizar otras áreas de nuestro negocio, comprender la actividad de los usuarios en el Sitio Web -incluyendo qué páginas son más o menos visitadas y cómo se desplazan por el Sitio Web-, evaluar la interacción con nuestros correos electrónicos y desarrollar nuevos productos y servicios.   Cumplimiento legal y protección RedCloud deberá:
  • Cumplir con las leyes aplicables, solicitudes legítimas y procesos legales, incluyendo responder a citaciones, investigaciones o requerimientos de autoridades gubernamentales;
  • Proteger nuestros derechos, los suyos o los de terceros, así como la privacidad, seguridad o propiedad (incluido el ejercicio y defensa de reclamaciones legales);
  • Auditar nuestros procesos internos para verificar el cumplimiento de requisitos legales, contractuales o de nuestras políticas internas y, cuando corresponda, en el contexto de fusiones, adquisiciones u otros cambios corporativos, incluyendo procesos de debida diligencia;
  • Hacer cumplir los términos y condiciones que rigen el Sitio Web; y
  • Prevenir, identificar, investigar y disuadir actividades fraudulentas, dañinas, no autorizadas, poco éticas o ilícitas, incluidas ciberataques y robos de identidad.
  Nuevos fines Podemos utilizar sus Datos Personales para fines no descriptos en esta Política de Privacidad, cuando la ley lo permita y siempre que dicho nuevo fin sea compatible con el propósito original para el cual se recolectaron sus Datos Personales.   Conservación Almacenamos/conservamos sus Datos Personales durante el tiempo razonablemente necesario para cumplir los fines descriptos en esta Política de Privacidad, conforme determinemos necesario para mantener registros comerciales y según lo exija la legislación aplicable. Para determinar el período de conservación apropiado, podemos considerar factores como: la cantidad, naturaleza y sensibilidad de los Datos Personales; el potencial riesgo de daño por uso o divulgación no autorizados; los fines del tratamiento y si dichos fines pueden alcanzarse por otros medios; y los requisitos legales aplicables. Cuando ya no necesitemos los Datos Personales recolectados sobre usted, podremos eliminarlos o convertirlos en datos disociados, agregados o anonimizados. En este último caso (cuando la información ya no pueda asociarse con usted), podremos utilizarla de forma indefinida sin necesidad de notificárselo.   Cómo compartimos sus Datos Personales Como práctica general, no vendemos, alquilamos ni cedemos sus Datos Personales a terceros no afiliados. No obstante, podemos compartirlos con las siguientes partes, conforme se describe en esta Política de Privacidad, en otros avisos aplicables o en el momento de la recolección:
  • Proveedores de servicios: terceros que prestan servicios en nuestro nombre o nos ayudan a operar el Sitio Web o nuestro negocio (por ejemplo, servicios de tecnología de la información y software, correo y mensajería, marketing, gestión de eventos, seguridad cibernética y física).
  • Terceros designados por usted: cuando usted nos haya dado instrucciones o su consentimiento para hacerlo. Compartiremos los Datos Personales necesarios para que estas empresas puedan brindarle los servicios solicitados (por ejemplo, el envío de productos).
  • Otros terceros: Terceros, como redes sociales (incluyendo Facebook e Instagram) a las que usted se suscriba para vincularse a través de nuestro Sitio Web y visualizar nuestro contenido en dichas plataformas.
  • Copatrocinadores comerciales y de marketing: terceros con los que coauspiciamos actividades de marketing o eventos.
  • Cumplimiento legal: cuando sea necesario para cumplir con leyes, normas o regulaciones aplicables, o para hacer cumplir esta Política de Privacidad y los Términos de Servicio del Sitio Web, y para proteger nuestros derechos o los derechos de terceros. También podremos compartir información cuando sea requerida por un tribunal o autoridad gubernamental, o para responder a reclamaciones suyas o de terceros.
  • Cesión o cambio corporativo: como parte de una transferencia de activos, por ejemplo, en caso de fusión, adquisición, reorganización corporativa o, en el improbable caso de quiebra, que involucre a RedCloud, incluyendo durante un proceso de debida diligencia.
  Otras políticas de privacidad Cualquier tercero al que podamos divulgar Datos Personales puede tener sus propias políticas de privacidad, que describen cómo utilizan y divulgan dicha información. Estas políticas regirán el uso, manejo y divulgación de los Datos Personales una vez que los hayamos compartido, según lo dispuesto en esta Política de Privacidad. Si desea obtener más información sobre sus prácticas de privacidad, le recomendamos visitar los sitios web de dichos terceros.   Tus opciones con respecto a tus Datos Personales En esta sección, describimos los derechos y opciones disponibles para todos los usuarios.
  • Provisión voluntaria de Datos Personales. La mayoría de los Datos Personales que recolectamos es proporcionada de manera voluntaria, pero es posible que no podamos ofrecerte productos o servicios si no se brinda la información requerida o si se proporciona información falsa o inexacta. Esto se evaluará caso por caso.
  • Opción para cancelar la suscripción a comunicaciones. Se puede optar por no recibir correos electrónicos con fines de marketing y solicitar la eliminación o el bloqueo de sus Datos Personales de las bases de datos utilizadas con fines de publicidad siguiendo las instrucciones para cancelar la suscripción que figuran al final del correo electrónico, o enviándonos un correo electrónico a privacy@redcloudtechnology.com. Se debe considerar que, en caso de solicitar la baja de los correos con fines de marketing, es posible que continúe recibiendo correos relacionados con los servicios u otras comunicaciones no comerciales.
  • Cookies. Para obtener información sobre las cookies utilizadas en nuestro Sitio Web y cómo controlarlas, ver nuestro Aviso de Cookies.
  • Testimonios. Mostramos testimonios personales de clientes satisfechos en nuestro sitio, además de otros avales. Con su consentimiento, podemos publicar su testimonio junto con su nombre. Si desea actualizar o eliminar su testimonio, contáctenos en privacy@redcloudtechnology.com.
  • Almacenamiento. Si desea eliminar los Datos Personales que nos ha proporcionado, contáctenos en privacy@redcloudtechnology.com y responderemos dentro de un plazo razonable. Por favor, tenga en cuenta que parte o la totalidad de esta información puede ser necesaria para la utilización de las funcionalidades disponibles en el Sitio Web. Si se elimina esta información, es posible que ya no pueda acceder a dichas funcionalidades.
  • Negarse a proporcionar información.Necesitamos recopilar Datos Personales para brindar ciertos servicios. Si no se proporciona la información que identificamos como requerida u obligatoria, es posible que no podamos ofrecerle esos servicios.
  Medidas de seguridad Reconocemos la importancia de la seguridad de la información y revisamos y mejoramos constantemente nuestros procedimientos de seguridad. El Sitio Web y nuestros servidores cuentan con medidas de seguridad físicas, técnicas y administrativas razonables para ayudar a proteger sus Datos Personales contra pérdida, uso indebido o alteración mientras esté bajo nuestro control. Todo el tráfico web entre RedCloud y usted está cifrado durante la transmisión mediante tecnología Secure Socket Layer (SSL). Además, los Datos Personales almacenados electrónicamente se guardan en una red segura con protección mediante firewall, y el acceso a nuestros sistemas de información electrónicos requiere autenticación de usuario mediante contraseña u otros medios similares. También aplicamos restricciones de acceso, limitando el alcance de los empleados que pueden acceder a los Datos Personales. Sin embargo, se debe tener en cuenta que ninguna transmisión de datos por Internet está completamente garantizada como segura, y no podemos garantizar la seguridad de ninguna información que nos proporcione.   Enlaces a otros sitios web El Sitio Web puede ofrecer enlaces a otros sitios para su comodidad e información. Los sitios web de terceros a los que se accede mediante enlaces desde nuestro Sitio Web tienen prácticas de privacidad, recolección de datos y medidas de seguridad propias. No tenemos responsabilidad ni obligación alguna respecto de las prácticas, políticas o medidas de seguridad implementadas por terceros en sus sitios web. Le recomendamos contactarlos para realizar preguntas sobre sus prácticas, políticas y medidas de seguridad antes de revelar cualquier información de identificación personal.   Transferencias internacionales de datos Nuestra sede se encuentra en Sudáfrica y podemos utilizar proveedores de servicios que operan en otros países. Sus Datos Personales pueden ser transferidos a otras jurisdicciones donde las leyes de privacidad no sean tan protectoras como las de Argentina, circunstancia que comprende y consiente expresamente al aceptar esta Política de Privacidad. Si necesitamos transferir sus datos personales a una jurisdicción que no cuente con una ley de protección de datos adecuada, garantizaremos que dicha transferencia cumpla con las disposiciones de la Ley de Protección de Datos Personales de Argentina.   Menores de edad Nuestro Sitio Web no está dirigido a menores, y no recolectamos conscientemente Datos Personales de usuarios menores de 18 años ni de otros sitios o servicios dirigidos a niños. No solicitaremos ni recopilaremos deliberadamente Datos Personales de ningún menor de 18 años sin obtener el consentimiento parental correspondiente. Si bien no buscamos ni deseamos recibir Datos Personales directamente de menores, implementaremos un sistema de verificación de edad adecuado diseñado para impedir que los niños accedan a nuestra Plataforma sin el consentimiento apropiado. Si identificamos Datos Personales de un menor que hayan sido proporcionados sin el consentimiento de sus padres o tutores, tomaremos medidas inmediatas para eliminar dicha información de nuestros sistemas.   Bases legales para el tratamiento Las bases legales para el tratamiento de sus Datos Personales, según se describe en esta Política de Privacidad, dependerán del tipo de Datos Personales y del contexto específico en el que la tratemos. Sin embargo, las bases legales en las que normalmente nos apoyamos se detallan en la siguiente tabla. Si surgen preguntas sobre la base legal en virtud de la cual tratamos sus Datos Personales, contáctenos en privacy@redcloudtechnology.com:
Finalidad del tratamiento Los detalles relativos a cada finalidad de tratamiento enumerada a continuación se describen en la sección anterior titulada “Cómo utilizamos sus Datos Personales.” Categorías de Datos Personales involucrados Los detalles relativos a las categorías de Datos Personales enumeradas a continuación se describen en la sección anterior titulada “Datos Personales que recolectamos” Base legal
1. Prestación y funcionamiento del Sitio Web: Necesitamos tratar sus Datos Personales para operar el Sitio Web y nuestro negocio, incluyendo responder a sus solicitudes o consultas, brindarle acceso a contenido o información que haya solicitado, entre otros.
  • Datos de contacto
  • Datos demográficos
  • Datos de comunicaciones
  • Identificadores en línea e información de cuenta
  • Datos de marketing
  • Información sobre actividad en Internet
  • red electrónica
 El tratamiento es necesario para ejecutar el contrato que rige la prestación de nuestro Sitio Web o se basa en su consentimiento, cuando dicho consentimiento sea requerido por la legislación aplicable.
2. Investigación y desarrollo: Podemos utilizar sus Datos Personales con fines de investigación y desarrollo, incluyendo el análisis y la mejora del Sitio Web y de nuestro negocio. Cualquier tipo de dato relevante según las circunstancias. El tratamiento se basa en su consentimiento cuando dicho consentimiento sea requerido por la legislación aplicable.
3. Podemos necesitar tratar sus Datos Personales para otras finalidades, tales como:
  • Garantizar el acceso, mantenimiento y correcto funcionamiento de los Servicios.
  • Cumplimiento normativo, prevención del fraude y seguridad.
  • Compartir sus Datos Personales con terceros conforme a lo descripto en esta Política de Privacidad.
  • Divulgar sus Datos Personales a un comprador o vendedor potencial o real en el contexto de una fusión, adquisición u otra reorganización o venta de nuestro negocio o activos.
  • Recolectar información estadística sobre el uso de los Servicios.
  • Proteger nuestros intereses como empresa, para distintos fines, tales como:
    • Ejecución de los Términos de Servicio del Sitio Web.
    • Evaluación de reclamaciones que indiquen que algún contenido infringe derechos de terceros.
    • Establecimiento o ejercicio de nuestros derechos legales o defensa frente a reclamaciones legales.
  • Datos de contacto
  • Datos demográficos
  • Datos de comunicaciones
  • Identificadores en línea e información de cuenta
  • Datos de marketing
  • Información sobre actividad en Internet o red electrónica
 El tratamiento se basa en su consentimiento cuando dicho consentimiento sea requerido por la legislación aplicable.
4. Fines de marketing y publicidad: Nosotros y nuestros socios publicitarios externos podemos recolectar y utilizar sus Datos Personales con fines de marketing y publicidad.
  • Datos de contacto
  • Datos demográficos
  • Datos de comunicaciones
  • Datos de marketing
 El tratamiento se basa en su consentimiento cuando dicho consentimiento sea requerido por la legislación aplicable.
5. Cumplimiento de obligaciones legales y fines de protección: Estamos sujetos a ciertas obligaciones legales que pueden requerirnos divulgar sus Datos Personales a tribunales, autoridades policiales o autoridades regulatorias. Cualquier tipo de dato relevante según las circunstancias. El tratamiento es necesario para cumplir con nuestras obligaciones legales o se basa en su consentimiento cuando dicho consentimiento sea requerido por la legislación aplicable.
6. Usos adicionales: Podemos utilizar sus Datos Personales para fines no descriptos en esta Política de Privacidad. Cualquier tipo de dato relevante según las circunstancias. La base legal original utilizada, si el uso adicional es compatible con la finalidad inicial para la cual los Datos Personales fueron recolectados.En caso de que el uso adicional no sea compatible con la finalidad inicial, se requerirá el consentimiento, salvo que aplique alguna excepción al consentimiento.
Tus derechos. Sujeto a ciertas excepciones, y en algunos casos dependiendo de la actividad de tratamiento que estemos realizando, es posible contar con los siguientes derechos conforme a las leyes de protección de datos personales:
  1. Derecho de acceso: tiene derecho a solicitarnos copias de sus Datos Personales.
  2. Derecho de actualización y rectificación: tiene derecho a pedirnos que rectifiquemos sus Datos Personales que considere inexactos. También puede solicitar que completemos información que considere incompleta.
  3. Derecho de supresión: tiene derecho a solicitar la eliminación de sus Datos Personales en determinadas circunstancias.
  4. Derecho a la limitación del tratamiento: tiene derecho a solicitarnos que restrinjamos el tratamiento de sus Datos Personales en determinadas circunstancias.
  5. Derecho de oposición al tratamiento: tiene derecho a oponerte al tratamiento de sus Datos Personales en determinadas circunstancias.
  6. Derecho a la portabilidad de los datos: tiene derecho a solicitar que transfiramos a otra organización, sus Datos Personales que nos proporcionó, o a usted, en determinadas circunstancias.
  7. Derecho a retirar el consentimiento en cualquier momento: Cuando el tratamiento de sus Datos Personales se base en su consentimiento, tiene derecho a retirarlo en cualquier momento. Sin embargo, esto no afectará la licitud del tratamiento realizado antes de dicha retirada.
  Ejercicio de estos derechos Puede presentar sus solicitudes por correo electrónico a privacy@redcloudtechnology.com. Podemos solicitarle información específica para confirmar su identidad y procesar su solicitud. La obligación de cumplir con una solicitud dependerá de diversos factores (por ejemplo, el motivo y la forma en que tratamos su Datos Personales). Si rechazamos total o parcialmente su solicitud, le informaremos los motivos de nuestra decisión en ese momento, salvo que una restricción legal lo impida.   Derecho a presentar una reclamación ante la Autoridad de Control Además de los derechos antes mencionados, si no está satisfecho con nuestra respuesta o con la forma en que tratamos sus Datos Personales, puede presentar una denuncia ante la autoridad de protección de datos de su lugar de residencia habitual. En Argentina, la denuncia puede realizarse ante la Agencia de Acceso a la Información Pública (AAIP), específicamente ante la Dirección Nacional de Protección de Datos Personales, autoridad de control que supervisa el cumplimiento de la Ley de Protección de los Datos Personales Nº 25.326. Las denuncias pueden presentarse por correo electrónico a datospersonales@aaip.gob.ar, o por carta dirigida a Av. Pte. Gral. Julio A. Roca 710, piso 2, Ciudad Autónoma de Buenos Aires, C1067ABP.   Transferencias ulteriores Salvo que se indique lo contrario en esta Política de Privacidad, solo divulgamos Datos Personales a terceros que razonablemente necesiten acceder a ella con el fin de ejecutar la transacción o actividad para la cual fueron originalmente recolectados, o para prestar servicios o realizar tareas en nuestro nombre o bajo nuestras instrucciones. Todos dichos terceros deben aceptar utilizar los Datos Personales únicamente para los fines para los cuales fueron contratados y deben: (a) cumplir con un mecanismo permitido por la legislación de protección de datos aplicable para la transferencia y tratamiento de Datos Personales; o (b) acordar ofrecer garantías adecuadas para dichos Datos Personales que no sean menos protectoras que las establecidas en la Ley Argentina de Protección de Datos Personales Nº 25.326. En caso de que tengamos conocimiento de que una entidad a la cual hemos proporcionado Datos Personales los está utilizando o divulgando de forma contraria a esta Política de Privacidad, adoptaremos las medidas razonables y apropiadas para prevenir, subsanar o detener dicho uso o divulgación.   Elaboración de perfiles (Profiling) Podemos analizar los Datos Personales que hayamos recolectado sobre usted para crear un perfil de sus intereses y preferencias, con el objetivo de contactarlo con información relevante para usted. Si esta elaboración de perfiles deriva en decisiones con efectos jurídicos o de similar relevancia, las mismas no se basarán exclusivamente en un tratamiento automatizado sin intervención humana, salvo que sea esencial para la ejecución del contrato celebrado con usted, esté autorizada por ley, o haya otorgado su consentimiento expreso. En caso de que las decisiones relacionadas con la elaboración de perfiles se basen únicamente en el tratamiento automatizado de datos y produzcan efectos jurídicos negativos o lo afecten significativamente de forma adversa, tiene derecho a solicitar una explicación sobre la lógica aplicada a dicha decisión. Podemos utilizar información adicional proveniente de fuentes externas para realizar este análisis de manera más eficaz. Asimismo, podemos utilizar sus Datos Personales para detectar y reducir riesgos de fraude y crédito.   Cumplimiento y resolución de controversias Si tiene preguntas o reclamos relacionados con esta Política o con el tratamiento de sus Datos Personales, puede comunicarse con privacy@redcloudtechnology.com. Investigaremos y trataremos de resolver las quejas y disputas de manera coherente con los principios establecidos en esta Política de Privacidad. Nos comprometemos a resolver cualquier reclamo vinculado con tu privacidad y con la recolección o uso de sus Datos Personales. Si no recibe una respuesta oportuna o considera que su inquietud no ha sido resuelta satisfactoriamente, puede comunicarse con nosotros según lo indicado en la sección “Contáctenos” más abajo. Además, también puede presentar su reclamo ante la Autoridad de Protección de Datos Personales de Argentina (AAIP).   Actualizaciones de la Política de Privacidad Podemos modificar esta Política de Privacidad periódicamente para reflejar cambios en el entorno normativo, en nuestras necesidades comerciales o para atender los requerimientos de nuestros visitantes, socios estratégicos y proveedores de servicios. Las versiones actualizadas se publicarán en el Sitio Web, y la fecha de “última actualización” se modificará para que siempre esté informado de la última actualización. Si realizamos cambios sustanciales en la forma en que utilizamos sus Datos Personales, se lo notificaremos y, cuando corresponda, solicitaremos su consentimiento antes de usar los Datos Personales de manera distinta.   Contáctenos Si tiene alguna pregunta sobre nuestra Política de Privacidad o sobre este Sitio Web, puede comunicarse con nosotros a través de: privacy@redcloudtechnology.com

 

Brasil – Política de Privacidade
  1. Geral
    1. Esta Política de Privacidade descreve como a RedCloud e suas empresas afiliadas (“nós”, “nosso” ou “RedCloud”), bem como nossos prestadores de serviço não afiliados, tratam os dados pessoais que coletamos por meio do Marketplace. Devido ao caráter B2B (“de empresa para empresa”) do Marketplace (ver Termos e Condições do Uso do Marketplace, Cláusula 2) o processamento de dados pessoais é uma exceção. Por isso, esperamos processar poucos dados pessoais. Todos os termos não definidos no presente instrumento terão o significado que lhes é atribuído nos Termos e Condições de Uso do Marketplace (“Terms and Condições”), que são aceitos pelos Usuários do Marketplace (“Usuários”) com o uso do Marketplace. Os Termos e Condições podem ser atualizados de tempos em tempos à discricionariedade exclusiva da RedCloud.
    2. Para usar o Marketplace de maneira eficiente e segura, os Usuários devem, às vezes, fornecer certas informações/dados pessoais (“Dados Pessoais”), como por exemplo nome e sobrenome, endereço de e-mail, número de telefone, informações de cobrança e qualquer outra informação requerida para prestar os Serviços de Marketplace. Portanto, é necessário que a informação fornecida seja atualizada, verdadeira e precisa. A base para processarmos dados pessoais é a execução dos Termos e Condições de Uso do Marketplace pelos Usuários, o qual constitui um Contrato válido e vinculante. Podemos compartilhar Dados Pessoais com empresas afiliadas.
    3. A RedCloud Technologies Ltd, empresa registrada no Reino Unido sob o nº 08872820, com sede em 50 Liverpool Street, London, Uk, EC2M 7PY, é a empresa responsável pelo tratamento de eventuais Dados Pessoais coletados dos Usuários quando da utilização do Marketplace. O Encarregado pelo tratamento dos referidos Dados Pessoais pode ser contatado através do e-mail compliance@redcloudtechnology.com.
  2. Fornecimento de Dados Pessoais
    1. Os Usuários podem escolher voluntariamente, mas não são obrigados a, nos fornecer, apenas por razões comerciais, Dados Pessoais adicionais, como gênero, idioma(s) preferido(s), cidade ou outras informações, por exemplo quando os Usuários preenchem um formulário, respondem a pesquisas, participam de promoções, se comunicam com nossa equipe de suporte ou compartilham sua experiência conosco.
    2. Além disso, quando Usuários utilizam o Marketplace e os Serviços de Pagamento, coletamos informações pessoais automaticamente. Essas informações podem incluir: (i) Informação de geolocalização, como localização precisa ou aproximada determinada a partir do endereço de IP de dispositivo móvel ou de GPS. Também podemos coletar essa informação quando os Usuários não estiverem usando o aplicativo, se isso estiver habilitado por meio das configurações e permissões do dispositivo; (ii) Informações de uso, como as páginas e conteúdos, pesquisas por Produtos ou Serviços, mídias sociais e outras ações realizadas no Marketplace; (iii) Dados de registro e informações do dispositivo (incluindo cliques em links de aplicativos de terceiros), endereços de IP, datas e número de acessos, informações de hardware e software, identificadores únicos, dados de erros, dados de cookies, e as páginas visualizadas ou com as quais se interage antes ou depois de usar o Marketplace; (iv) Cookies e Tecnologias Similares, conforme descrito nesta Política de Privacidade; e (v) Informações de pagamento, como o instrumento de pagamento utilizado, dia e hora, valor do pagamento, data de validade do instrumento de pagamento, código postal e endereço para cobrança e outros detalhes relacionados ao pagamento, incluindo informações sobre interação com conteúdos e serviços disponíveis por meio da RedCloud.
    3. Desde que permitido pela legislação aplicável, podemos receber de provedores de serviços terceirizados ou parceiros informações adicionais sobre os Usuários, como referências, dados demográficos ou informações que ajudem a detectar fraudes e problemas de segurança, e combiná-las com informações que temos sobre os Usuários.
  3. Uso de Dados Pessoais
    1. Nós usamos Dados Pessoais para melhorar e desenvolver o Marketplace para: (i) permitir acesso ao Marketplace e à venda e compra de Produtos; (ii) realizar análises, depuração e pesquisa; (iii) comunicação, por exemplo, enviando mensagens, atualizações, alertas de segurança e notificações de conta; (iv) detectar e prevenir fraude; (v) configurar e personalizar a experiência com base em interações com o Marketplace, o histórico de busca e compra, preferências e informações de perfil, e outros conteúdos fornecidos.
    2. Nós usamos Dados Pessoais para: (i) criar e manter um ambiente de confiança e segurança; (ii) detectar e prevenir fraude, mensagens não desejadas, abusos, incidentes de segurança e outras atividades lesivas; (iii) realizar investigações de segurança e análises de risco; (iv) verificar ou autenticar informações fornecidas, realizar verificações em bases de dados e outras fontes de informação; (v) ajudar a resolver disputas; e (vi) cumprir a lei, responder a solicitações legais, prevenir danos, e proteger nossos direitos.
    3. Nós usamos Dados Pessoais para: (i) fornecer, personalizar, medir e melhorar nossa publicidade e marketing; (ii) personalizar, medir e melhorar nossa publicidade; (iii) administrar programas, recompensas, pesquisas, ou outras atividades promocionais ou eventos patrocinados ou operados pelo Marketplace ou seus parceiros terceirizados; e (iv) analisar características e preferências para enviar mensagens promocionais, marketing, publicidade e outras informações que acreditamos que possa ser de interesse.
    4. Nós usamos Dados Pessoais para: (i) permitir ou autorizar terceiros a utilizar os Serviços de Pagamento; (ii) detectar e prevenir lavagem de dinheiro, fraude, abuso e incidentes de segurança; (iii) realizar investigações de segurança e análises de risco; (iv) cumprir obrigações legais (como disposições antilavagem de dinheiro); e (v) fornecer e melhorar os Serviços de Pagamento.
    5. Qualquer uso de dados pessoais está relacionado à operação, funcionalidade e melhoria do Marketplace e/ou dos Serviços, e é necessário para e baseado no legítimo interesse da RedCloud ou na preparação ou cumprimento de um acordo com os Usuários.
  4. Cumprimento de lei
    1. Podemos divulgar informações a tribunais, autoridades policiais, autoridades governamentais ou públicas, autoridades fiscais ou terceiros autorizados, desde que sejamos exigidos ou autorizados por lei, ou quando a divulgação for razoavelmente necessária para: (i) cumprir com nossas obrigações legais; (ii) cumprir com uma exigência legal válida ou responder a demandas apresentadas contra a RedCloud; (iii) responder a uma exigência legal válida em relação a uma investigação criminal para tratar de atividades ilegais suspeitas, ou responder a qualquer outra atividade que possa expor a RedCloud ou qualquer de nossos outros Usuários à responsabilidade legal ou regulatória. Jamais divulgaremos informações sem razões legítimas.
    2. Quando aplicável, poderemos notificar os Usuários dessas exigências legais, a não ser que: (i) a notificação seja proibida pelo próprio processo legal, pela ordem judicial recebida, ou pela legislação aplicável, ou (ii) nós acreditemos que fornecer a notificação seria fútil, ineficaz, causaria risco de lesão ou danos físicos a uma pessoa ou grupo, criaria ou aumentaria o risco de fraude ou dano à RedCloud ou aos Usuários, ou exporia a RedCloud a demandas de obstrução de justiça.
  5. Prestadores de Serviços
    1. Nós compartilhamos Dados Pessoais com prestadores de serviços, afiliados ou não, para nos ajudar a administrar nosso negócio, incluindo provedores de serviço que nos ajudam a: (i) verificar identidades ou autenticar documentos de identidade; (ii) comparar informações com bases de dados públicas; (iii) realizar verificações de histórico e antecedentes criminais, prevenção de fraude e análise de risco; (iv) desenvolver, manter ou depurar produtos; (v) permitir a prestação dos Serviços; (vi) fornecer atendimento ao cliente, publicidade ou serviços de pagamento; ou (vii) processar, gerenciar ou avaliar demandas de seguro ou demandas similares. Esses fornecedores são contratualmente obrigados a proteger os Dados Pessoais recebidos e têm acesso a eles para desempenhar suas tarefas.
    2. Caso aplicável, nos casos em que um destinatário de dados esteja localizado fora do Espaço Econômico Europeu, a RedCloud implementará, se necessário, medidas apropriadas de proteção de dados, de acordo com a legislação aplicável.
  6. Cookies
    1. O Marketplace pode utilizar um sistema de rastreamento por meio de “cookies”, para que o acesso a informações seja feito de forma mais rápida quando se passa de uma página a outra. Em alguns casos, também ajuda a identificar Usuários sem precisar solicitar suas senhas repetidamente. Estes cookies são pequenos arquivos enviados pela página visitada e são armazenados no disco rígido do computador, ocupando um espaço pequeno. Os Usuários são informados de que, utilizando as opções do navegador, podem limitar ou restringir a hospedagem desses “cookies” como desejarem, embora não seja aconselhável restringi-los por completo. O sistema pode coletar informações sobre preferências e interesses. Caso isso ocorra, as informações serão usadas exclusivamente para fins estatísticos para melhorar os serviços prestados no Marketplace.
  7. Direitos dos titulares dos Dados Pessoais
    1. Com relação a seus Dados Pessoais, os Usuários podem exercer seus direitos de (i) confirmar a existência de tratamento de seus Dados Pessoais; (ii) acesso a seus Dados; (iii) correção de Dados incompletos, inexatos ou desatualizados; (iv) eliminação de seus Dados, (v) solicitar, de maneira expressa, a portabilidade de seus Dados a outro fornecedor de produtos ou serviços; (vi) anonimização, bloqueio ou eliminação de dados desnecessários, excessivos ou tratados em desconformidade com a legislação aplicável; (vii) receber informação sobre eventuais entidades públicas e privadas com as quais seus Dados foram compartilhados, de acordo com as disposições previstas nas regulações aplicáveis sobre o tema. Tais direitos podem ser exercidos enviando um e-mail para o endereço de e-mail da central de ajuda: compliance@redcloudtechnology.com.
    2. Quanto ao consentimento, os Usuários podem exercer seu direito de serem informados sobre a possibilidade de não consentir com que seus Dados Pessoais sejam tratados, e as eventuais consequências dessa negativa. Adicionalmente, os Usuários podem revogar seu consentimento a qualquer tempo, nos termos da legislação aplicável, mediante requerimento expresso a ser enviado por e-mail para o seguinte endereço de e-mail: compliance@redcloudtechnology.com.
    3. Caso os Dados Pessoais sejam processados por terceiros, solicitações de correção, eliminação, anonimização ou bloqueio também serão encaminhadas ao referido terceiro, a não ser que isto seja comprovadamente impossível ou implique esforços desproporcionais.
    4. Os Usuários podem solicitar que Dados Pessoais sejam eliminados. Favor observar que se recebermos uma solicitação para eliminar Dados Pessoais, podemos conservar e usar os Dados Pessoais desde que necessário para cumprir nossas obrigações legais e regulatórias, inclusive aquelas relacionadas à prevenção e à identificação de fraude e lavagem de dinheiro.
  8. Segurança
    1. As informações pessoais que os Usuários inserem no Marketplace são completamente confidenciais e nós envidaremos os esforços comercialmente razoáveis para proteger sua privacidade. Quando dados e números correspondentes a cartões de créditos são inseridos, estes são criptografados de acordo com padrões de segurança para maior segurança dos Usuários.
    2. É importante que os Usuários se protejam contra acessos não autorizados a suas Contas, senhas e a seus computadores, dispositivos e aplicativos. Recomendamos utilizar uma senha exclusiva para cada Conta que não seja usada para outras Contas online. Certifique-se de fazer log off quando terminar de usar um computador compartilhado. Em caso de violação, o Usuário deve notificar à RedCloud imediatamente.
  9. Períodos de Conservação
    1. Dados Pessoais serão conservados apenas enquanto o Usuário permanecer cadastrado no Marketplace e, caso aplicável, pelo tempo exigido por disposições legais de conservação. Se uma Conta for encerrada, nós eliminaremos todos os Dados Pessoais que possuímos sobre essa Conta. Isso exclui dados para o cumprimento de nossas obrigações legais e contratuais.
  10. Transferência Internacional de Dados
    1. Em algumas circunstâncias, os destinatários dos Dados Pessoais coletados dos Usuários poderão estar localizados fora do território brasileiro e em países que não ofereçam níveis de proteção a dados pessoais compatíveis com a legislação aplicável. Nesses casos, a RedCloud adotará as medidas necessárias para proteger os Dados Pessoais transferidos ao exterior, de acordo com esta Política de Privacidade e a legislação aplicável, inclusive por meio de eventuais cláusulas contratuais relevantes.
  11. Modificações
    1. Nós nos reservamos o direito de modificar esta Política de Privacidade a qualquer tempo, em conformidade com a legislação aplicável. Nesse caso, publicaremos a Política de Privacidade revisada e notificaremos os Usuários sobre as mudanças, por meio do Marketplace, com pelo menos trinta (30) dias de antecedência da data de entrada em vigor. Se os Usuários não concordarem com a Política de Privacidade modificada, eles podem cancelar sua Conta. Caso os Usuários não cancelem sua Conta antes data da entrada em vigor da Política de Privacidade modificada, o uso continuado ou o acesso ao Marketplace estará sujeito à referida política.

 

US – Privacy Policy

Welcome to RedCloud Technologies Inc., a Delaware corporation (“RedCloud,” “we,” “us,” or “our”). RedCloud provides an AI-powered Open Commerce Platform connecting suppliers and distributors in FMCG supply chain via our website at www.red101usa.com and any other website, channel, application, mobile features, and/or platform that we operate that reference this Privacy Policy (together, the “Website”). The words “user,” “you,” and “your” refer to entities or individuals that access and/or use the Website.

We provide this Privacy Policy (“Privacy Policy”) to describe the types of Personal Information (defined below) collected or provided in connection with a user’s use of the Website. This Privacy Policy also applies to any Personal Information collected, stored, or used by us, such as information you provide us through the above media, by email, mail, or telephonic communications in connection with our Website and any and all products or services provided to you by RedCloud.

The information provided in this Privacy Policy is designed to inform you of what information we collect, why we collect such information, how we use the information we collect, and the choices we offer, including how to access and update information. By accessing or using our Website, you acknowledge and consent to the Website Terms of Service and this Privacy Policy, including our collection, use, and disclosure of your Personal Information, as described below. This Privacy Policy is not a contract and does not create any legal rights.

“Personal Information” is any information that can be used to identify you, such as your name, address, telephone number, email address. This Privacy Policy does not cover data we, or our authorized third-party vendors or partners, collect that cannot be used to identify an individual, or to pseudonymous data.

Notice to European users:If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”) (referred to below as “Europe” and “European”), please do not submit information through the website. To the extent that you do, see our European Privacy Rights Notice.

RedCloud may provide additional or supplemental privacy notices to individuals for specific products or services that offer at the time we collect Personal Information. For example, this Privacy Policy does not apply to Personal Information that we collect about from RedCloud employees, partners, contractors or job candidates. Such information is subject to separate privacy notices.

You can download a printable copy of this Privacy Policy.

Index

  • Personal Information We Collect

  • How We Use Your Personal Information

  • How We Share Your Personal Information

  • Your Choices With Respect To Your Personal Information

  • Security Safeguards

  • Third Party Sites

  • International Data Transfers

  • Children

  • Updates to This Privacy Policy

  • How To Contact Us and Exercise Your Rights

Personal Information We Collect

In support of our marketplace platform, we collect and use information about the merchants using our platform, partners that may be offering goods or services to our merchants, users of the third-party apps made available through our Website, including Stripe and visitors to our Website.

  • Information You Provide to RedCloud

    We receive and store any Personal Information you post to the Website or provide to us when you set up a user account, or sign up for our newsletters or promotions. You can choose not to provide such Personal Information, in which case you will not be able to access or use portions of the Website or some of their features.

    • Contact data, such as your first and last name, salutation, billing and mailing addresses, phone number, email address, professional title, and company name.

    • Demographic data, such as your city, state, country of residence, and postal code.

    • Communications data based on our exchanges with you, including when you contact us through the Website.

    • Online identifiers and account information, such as your username or passwords for the Website.

    • Payment and transactional data, is collected and processed by our service provider, Stripe (see below). We receive only masked data and transaction ID.

    • Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.

    • Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

  • Third Party Sources

    We may combine Personal Information we receive from you with Personal Information we obtain from other sources, such as:

    • Public sources, such as government agencies, public records, Social Media Pages, and other publicly available sources.

    • Private sources, such as data providers, data licensors, and account intelligence providers (who help us identify the types of visitors to our Website).

    • Marketing partners, such as joint marketing partners and event co-sponsors.

  • Automated Collection

    We, our service providers and our business partners may automatically receive and store certain types of information about you, your computer or mobile device, and you interaction with our Website over time, our communications and other online services such as:

    • Log data– Our web servers may collect “log data.” Log data provides aggregate information about the number of visits to different pages on the Website. Third-party vendors may also collect aggregate log data independently from us.

    • Web beacons– Some of the pages on the Website may contain electronic images known as web beacons that allow use to count the number of users who have visited those pages. These collect only limited information such as a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These web beacons do not carry any personal Information and you cannot opt-out or refuse them. However, where they operate with cookies, you can render them ineffective by opting out of cookies or changing the cookie setting in your browser.

    • Communication interaction data such as your interactions with our email (sent by us, and/or our marketing service providers), chat messages, voicemail, text or other communications (e.g., whether you open and/or forward emails) – we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails.

    (collectively, “Device Data”)

  • Cookies

    Some of our automatic data collection is facilitated by cookies and similar technologies. For more information, see our Cookie Notice.

  • Details About Others

    We may collect contact details about individuals whom you refer to us. Please do not refer someone to us or share their contact details with us unless you have their permission to do so.

  • Sensitive Data

    We do not collect sensitive data, for example, biometric data, health data, or data revealing racial or ethnic origin, from visitors to the Website.

How We Use Your Personal Information

We are fully committed to providing you with information about the collection and use of Personal Information furnished by, or collected from, those using the Website, our products, and services. It is our practice not to ask you for Personal Information unless we need it or intend to use it. The purposes for collecting your Personal Information are as follows:

  • Services and Operations

    • Providing services such as processing a transaction, including account authentication;

    • Marketing and communications with you in relation to the products and services offered by RedCloud, and other trusted third parties;

    • Providing contests and special offers to you for your voluntarily participation;

    • Provide customer service and support;

    • Notify you of changes to our products, services or Website;

    • Send you information you have requested;

    • Carry out obligations under any contract we have with you;

    • In connection with the creation and maintenance of your user account;

    • In connection with the processing, fulfillment, and shipment of any products or services you purchase/distribute;

    • Tailor your user experience at our Website; and

    • Perform functions as otherwise described to you at the time of collection.

  • Research and Development

    We may use your Personal Information for research and development purposes, including to analyze and improve the Website and our business and to develop new products and services. As part of these activities, we may create aggregated, de-identified and/or anonymized data from Personal Information we collect. We make Personal Information into de-identified or anonymized data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified or otherwise anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Website and promote our business and will not attempt to reidentify any such data.

  • Marketing

    • Communicate with you by email, regular mail, telephone, or mobile devices, about products or services that may be of interest to you either from us or from other third parties;

    • Develop and deliver our promotional content;

    • Develop and display third-party content and advertising tailored to your interests at the Website;

    You may opt-out of our marketing communications as described in the Opt out of communications section below.

  • Service Improvement and Analytics

    We may use your Personal Information to analyze your usage of the Website, improve the Website, improve the rest of our business, help us understand user activity on the Website, including which pages are most and least visited and how visitors move around the Website, as well as user interactions with our emails, and to develop new products and services.

  • Legal Compliance and Protection

    RedCloud shall:

    • Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from, or cooperate with government authorities;

    • Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);

    • Audit our internal processes for compliance with legal and contractual requirements or our internal policies;

    • Enforce the terms and conditions that govern the Website; and

    • Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

  • New Purposes

    We may use your Personal Information for reasons not described in this Privacy Policy where permitted by law and when the reason is compatible with the purpose for which we collected it.

  • Retention

    We generally store/retain your Personal Information as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, as we determine is necessary for business records, and as required under applicable law. To determine the appropriate retention period for Personal Information, we may consider factors such as the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements. In some cases, we may specifically ask you for your consent to collect, use or share your Personal Information, such as where required by law.

    When we no longer require the Personal Information we have collected about you, we may either delete it or de-identify, aggregate or anonymize it. If we de-identify, aggregate or anonymize your Personal Information (so that it can no longer be associated with you), we may use this information indefinitely without further notice to you.

How We Share Your Personal Information

As a general practice, however, we do not sell, rent, or provide your Personal Information to unaffiliated third parties. We may share your Personal Information with the following parties and as otherwise stated in this Privacy Policy, in other applicable notices, or at the time of collection:

  • Service Providers. The third parties that provide services on our behalf or help us operate the Website or our business (such as information technology and software services, mailing services, marketing services, event management services, and cyber and physical security services).

  • Third parties you designate. Third parties where you have instructed us or provided your consent to do so. We will share Personal Information that is needed for these other companies to provide the services that you have requested, for example, shipment of your products.

  • Other third parties. Third parties, such as social sites (including Facebook and Instagram), to which you subscribe in order for you to link to them through our Website and view our content through those sites.

  • Business and marketing co-sponsors. Third parties with whom we co-sponsor marketing or events.

  • Legal compliance. As we believe is necessary to comply with applicable laws, statutes, or regulations, and/or to enforce this Privacy Policy and the Website Terms of Service and to protect our rights and the rights of others. And as required by a court or government agency or to respond to a claim by you or a third party.

  • Assignment/Corporate change. As part of a transfer of our assets, for example in the event of a merger, acquisition, corporate change or, in the unlikely event of a bankruptcy, involving RedCloud.

  • Other Privacy Policies

    Any third parties to whom we may disclose Personal Information may have their own privacy policies that describe how they use and disclose Personal Information. Those policies will govern use, handling, and disclosure of Personal Information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties.

  • Stripe

    We use the Stripe Identity Services for payment, analytics and other business services. By using our Website, you consent to Stripe collecting images and device information about you and/or your identity documents for use in identification and authentication. Stripe collects transaction and personally identifying information, which it analyzes and uses to operate and improve the services it provides to us, including for fraud detection. Stripe and Redcloud are independent controllers of your Personal Information. Stripe’s processing of your Personal Information is subject to the Stripe Privacy Policy. Note that (i) the Stripe Identity Services may include transmitting Personal Information outside of the United States; and (ii) may include the submission of your Personal Information to third-party service providers, including Governmental Authorities, for the purpose of verifying your identity.

Your Choices With Respect to Your Personal Information

In this section, we describe the rights and choices available to all users.

  • Opt-out of communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or emailing us at us-support@red101.com. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.

  • Cookies. For information about cookies employed on our Website and how to control them, see our Cookie Notice.

  • Do Not Track.Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We are not enabled to respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.

  • Testimonials. We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at us-support@red101.com.

  • Storage. If you would like us to delete the Personal Information you have provided to us, please contact us at us-support@red101.com and we will respond in a reasonable time. Please note that some or all of this information may be required in order for you to make use of features available via the Website. If you remove this information, you may no longer be able to use these features.

  • Declining to provide information. We need to collect Personal Information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Security Safeguards

We recognize the importance of information security, and we are constantly reviewing and enhancing our security procedures. The Website and our servers have reasonable physical, technical, and administrative security measures in place to help protect your Personal Information against loss, misuse, and alteration while under our control. All web traffic between RedCloud and you is encrypted in transit using secure socket layer technology (SSL). In addition, electronically stored Personal Information is stored on a secure network with firewall protection and access to our electronic information systems requires user authentication via password or similar means. We also employ access restrictions, limiting the scope of employees who have access to Personal Information. However, you should be aware that no transmission of data over the Internet is guaranteed to be completely secure, and we cannot guarantee the security of any information you provide to us.

Links to Other Websites

The Website may provide links to other websites for your convenience and information. Third party websites that are accessed through links on the Website have separate privacy and data collection practices and security measures. We have no responsibility or liability for the practices, policies, and security measures implemented by third parties on their websites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing any personally identifiable information.

International Data Transfers

We are headquartered in the United States and may use service providers that operate in other countries. Your Personal Information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

If you are located in the EEA or the UK, please do not use this Website.

Children

Our Website is not directed towards minors, and we do not knowingly collect Personal Information from users under the age of 13 or from other websites or services directed at children. Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will not knowingly request or collect Personal Information from any child under age 13 without obtaining the required parental consent. While we do not seek to obtain, nor wish to receive, Personal Information directly from minors, we cannot always determine the age of persons who access and use our Website. If a minor provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed from our systems.

European Privacy Rights Notice

The Website is hosted in and provided from the United States and are intended for visitors located within the United States. If you use the Website from the European Union, Canada, or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your Personal Information to the United States for storage and processing. The United States does not have the same data protection laws as the EU, Canada, and some other regions. Also, we may transfer your data from the United States to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our business. By providing any information, including Personal Information, you consent to the transfer of that information to the United States and the use of your Personal Information, in accordance with this Policy.

The information provided in this “Notice to European users” section applies only to individuals in the United Kingdom (“UK”) and the European Economic Area (“EEA”) (hereafter collectively referred to as “Europe” as defined at the top of this Privacy Policy).

  • Personal Information.References to “Personal Information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation – i.e., any information relating to an identified or identifiable natural person. It does not include “anonymous data” (i.e., information where the identity of individual has been permanently removed).

  • Controller. RedCloud Technologies Inc. is responsible for your personal data. RedCloud is a corporation formed under the laws of the State of Delaware, United States of America, with offices in the U.S. For the purposes of European data protection legislation, your data will be controlled by RedCloud.

Legal bases for processing. In respect of each of the purposes for which we use your Personal Information, the European data protection legislation requires us to ensure that we have a legal base for that use. The legal bases of our processing of your Personal Information as described in this Privacy Policy will depend on the type of Personal Information and the specific context in which we process it. However, the legal bases we typically rely on are set out in the table below. If you have questions about the legal basis of how we process your Personal Information, contact us at us-support@red101.com:

Processing purpose

Details regarding each processing purpose listed below are provided in the section above titled “How we use your Personal Information.”

Categories of Personal Information involved

Details regarding the categories of Personal Information listed below are provided in the section above titled “Personal information we collect.”

Legal basis

1. Website delivery and operations: We need to process your Personal Information to operate the Website and our business, including responding to your requests or inquiries, providing you with access to content or information you requested, etc.

  • Contact data

  • Demographic data

  • Communications data

  • Online identifiers and account information

  • Marketing data

  • Internet activity or electronic network activity information

Processing is necessary to perform the contract governing our provision of our Website and our business or to take steps that you request prior to signing up for the Service.

2. For research and development: We may use your Personal Information for research and development purposes, including to analyze and improve the Website and our business.

Any and all data types relevant in the circumstances

These activities constitute our legitimate interests. We do not use your Personal Information for these activities where our interests are overridden by the impact on you.

3. We may need to process your Personal Information for additional purposes, such as:

  • To ensure access and maintenance of the Services, and to ensure their proper functioning.

  • For compliance, fraud prevention and safety.

  • For sharing your Personal Information with third parties as described in this Privacy Policy.

  • To disclose your Personal Information to a prospective or actual purchaser or seller in the context of a merger, acquisition or other reorganization or sale of our business or assets.

  • For the collection of statistical information about the use of the Services.

  • To protect our interests as a company, for different purposes, such as:

    • Enforcement of the Website Terms of Service.

    • Assess claims that any content violates the rights of third-parties.

    • For the establishment or exercise our legal rights or defending against legal claims.

  • Contact data

  • Demographic data

  • Communications data

  • Online identifiers and account information

  • Marketing data

  • Internet activity or electronic network activity information

We rely on our legitimate interests to process your Personal Information when performing these processing activities. We do not use your Personal Information for these purposes where our interests are overridden by the impact on you.

4. For marketing and advertising purposes: We and our third-party advertising partners may collect and use your Personal Information for marketing and advertising purposes.

  • Contact data

  • Demographic data

  • Communications data

  • Marketing data

Processing is based on your consent where that consent is required by applicable law. Where such consent is not required by applicable law, we process your Personal Information for these purposes based on our legitimate interests in promoting our business.

5. Compliance with legal obligations and protection purposes: We are subject to certain legal obligations that may oblige us to disclose your Personal Information to courts, law enforcement or regulatory authorities.

Any and all data types relevant in the circumstances.

Processing is necessary to comply with our legal obligations. Where Compliance with Law is not applicable, we and any relevant third parties have a legitimate interest in participating in, supporting, and following legal process and requests, including through co-operation with authorities. We and any relevant third parties may also have a legitimate interest of ensuring the protection, maintenance, and enforcement of our and their rights, property, and/or safety.

6. Further uses: We may use your Personal Information for reasons not described in this Privacy Policy.

Any and all data types relevant in the circumstances.

The original legal basis relied upon, if the relevant further use is compatible with the initial purpose for which the Personal Information was collected.

Consent, if the relevant further use is not compatible with the initial purpose for which the Personal Information was collected.

Your rights. Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you may have the following rights under data protection laws:

  1. Right of access: You have the right to ask us for copies of your Personal Information.

  2. Right to rectification: You have the right to ask us to rectify Personal Information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  3. Right to erasure: You have the right to ask us to erase your Personal Information in certain circumstances.

  4. Right to restriction of processing: You have the right to ask us to restrict the processing of your Personal Information in certain circumstances.

  5. Right to object to processing: You have the right to object to the processing of your Personal Information in certain circumstances.

  6. Right to data portability: You have the right to ask that we transfer the Personal Information you gave us to another organization, or to you, in certain circumstances.

  7. Right to withdraw consent at any time: Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

Exercising These Rights.

You may submit these requests by email to us-support@red101.com or at the following postal address: Corporation Trust Center, 1209 Orange St. Wilmington, New Castle, 19801, Delaware. We may request specific information from you to help us confirm your identity and process your request. Whether or not we are required to fulfill any request you make will depend on a number of factors (e.g., why and how we are processing your Personal Information), if we reject any request you may make (whether in whole or in part) we will let you know our grounds for doing so at the time, subject to any legal restrictions.

Your Right to Lodge a Complaint with Your Supervisory Authority.

In addition to your rights outlined above, if you are not satisfied with our response to a request you make, or how we process your Personal Information, you can make a complaint to the data protection regulator in your habitual place of residence.

      • For users in the European Economic Area – the contact information for the data protection regulator in your place of residence can be found here: https://edpb.europa.eu/about-edpb/board/members_en

      • For users in the UK – the contact information for the UK data protection regulator is below:

        The Information Commissioner’s Office

        Water Lane, Wycliffe House Wilmslow – Cheshire SK9 5AF

        Tel. +44 303 123 1113

        Website: https://ico.org.uk/make-a-complaint/

Onward transfer

Except as otherwise provided in this Privacy Policy, we only disclose Personal Information to third parties who reasonably need to have access to it for the purpose of the transaction or activity for which it was originally collected or to provide services to or perform tasks or our behalf or under our instruction. All such third parties must agree to use such the Personal Information we provide to them only the purposes for which we have engaged them and they must either: (a) comply with a mechanism permitted by the applicable EU & Swiss data protection law(s) for transfers and processing of Personal Information; or (b) agree to provide adequate protections for the Personal Information that are no less protective than those set out in this Privacy Policy. Where we have knowledge that an entity to whom we have provided Personal Information is using or disclosing Personal Information in a manner contrary to this Privacy Policy, we will take reasonable and appropriate steps to prevent, remediate or stop the use or disclosure.

You can obtain further information or a copy of or access safeguards under which your Personal Information is transferred outside of the EEA and/or UK by contacting us at Corporation Trust Center, 1209 Orange St. Wilmington, New Castle, 19801, Delaware.

Profiling

We may analyze Personal Information we have collected about you to create a profile of your interests and preferences so that we can contact you with information that is relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use Personal Information about you to detect and reduce fraud and credit risk.

If you have questions or complaints regarding this Policy or our handing of your Personal Information, please contact us-support@red101.com. We will promptly investigate and attempt to resolve complaints and disputes in a manner that complies with the principles described in this Privacy Policy. Residents of Switzerland should contact us with questions at the same address.

Enforcement and disputes

We commit to resolve complaints about your privacy and our collection or use of your Personal Information. If you do not receive timely acknowledgement of your request or have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us as set out in the Contact Us section below.

In addition to the above, you may complain to your home data protection authority and can invoke binding arbitration for some residual claims not resolved by other redress mechanisms. Contact details for the EU data protection authorities can be found at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

Updates to the Privacy Policy

We may amend this Privacy Policy from time to time, without notice to you, in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our visitors, properties, strategic marketing partners, and service providers. Updated versions will be posted to the Website and the “last updated” date at the top of this Privacy Policy will be revised so that you are always aware of when the Privacy Policy was last updated. If we materially change how we use your Personal Information, we will notify you and request your consent before using the Personal Information in a different manner.

Contact Us

If you have any questions about our Privacy Policy or this Website, you may contact:

us-support@red101.com

RedCloud Technologies Inc.
Corporation Trust Center
1209 Orange St. Wilmington
New Castle, 19801, Delaware